Returns & Exchanges

At RAD, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn fashion items. Our streamlined process ensures that refreshing your wardrobe remains as effortless and stylish as the clothes themselves.

Return Process

  • 1.
    Initiate the Request

    Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Prepare Your Package

    Securely pack your items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.

  • 3.
    Print and Attach Label

    Download your prepaid shipping label from the portal, print it out, and fix it firmly to the outside of your return parcel.

  • 4.
    Ship and Track

    Drop off your package at any authorized carrier location and keep your tracking number handy while we process your refund or exchange.